About 1CELL
What does 1CELL Health do?
We supply advanced regenerative products to physicians and clinics and coordinate the specialized logistics they require — preservation, cold-chain or cryogenic transport, documentation and delivery.
Where do you operate?
We coordinate delivery across the United States, Mexico and supported Latin American markets. Availability depends on the product, the destination and local regulation.
What is 1CELL Longevity?
Our everyday line — peptides, nutraceuticals and skincare — documented and supplied with a written protocol and medical guidance. Cell therapies and exosomes belong to 1CELL Clinical and require professional access.
Professional access & documentation
Who can order clinical products?
Cell therapies and exosomes are supplied to licensed physicians and clinics, where permitted by local regulation. We verify professional credentials before granting access.
How do I request access?
Complete the professional access form with your details and areas of interest. Our team will follow up to verify your credentials and understand your needs.
What is a Certificate of Analysis (COA)?
It is the release record for a specific lot, documenting identity, characterization and quality results against the product's specification. Every 1CELL lot is released with its own COA.
Can I see a COA before ordering?
Yes. Verified professionals can request a sample COA and the product's technical documentation.
Logistics & preservation
Is everything shipped at 2–8 °C?
No. Conditions depend on the product: some require controlled refrigeration, others frozen or cryogenic storage. We confirm the requirements with the source laboratory and coordinate packaging and transport accordingly.
Do you transport cryopreserved products?
Yes. For products that require cryogenic conditions, we coordinate cryopreservation and nitrogen-based transport, such as cryogenic dry shippers. It is used only when the product's specification calls for it.
How is temperature monitored?
Shipments are temperature-monitored in transit, and the record forms part of the product's custody documentation.
What happens when it reaches the clinic?
We coordinate the handoff with your team: receiving instructions, lot documentation and handling guidance coordinated with the source laboratory.
What if something goes wrong in transit?
Contact us immediately with the lot number. We will review the shipment's temperature and custody record and coordinate next steps with you.
Longevity orders
How do orders work?
Add products and send an order request. Our team confirms availability, your protocol and payment with you before anything ships.
Do products include guidance?
Yes. Orders include a written protocol and access to medical guidance. Consult a qualified clinician before use.
How should I store peptides?
Follow the storage and reconstitution instructions included with your order; conditions vary by product.
How is payment handled?
Payment is arranged directly with our team once your order is confirmed. If you need an invoice, tell us your country's requirements in your request.
Safety & regulation
Are these products FDA-approved?
Our statements have not been evaluated by the FDA or other regulators. Cell therapies and exosomes are supplied for professional use where permitted by applicable law, and many of their uses are investigational. This site is informational and is not medical advice.
How do I report a quality issue or adverse event?
Write to contacto@1cellhealth.com with the lot number from the Certificate of Analysis. We review every report and, where required, communicate it under applicable regulation.